Mug A [Glossy Gray]

・Due to the nature of ceramics, pinholes, iron spots, and uneven coloring may occur and are not considered defects. Please be aware of this in advance.
・While variations are relatively small, there may be slight individual differences as each item is handcrafted.
・If you are using an overseas shipping forwarding service, or if the shipping address in Japan is determined to be that of a forwarding service, we may cancel your order.

Standard shipping

Free shipping on orders totaling 22,000 yen (tax included) or more.
For bank transfer and credit card payments, orders will be shipped within 5 business days (excluding Wednesdays and Thursdays) after payment confirmation.
Please note that there may be delays depending on stock availability, in which case we will contact you separately. Please understand in advance that you cannot choose the shipping carrier as we have contracts in place and will make the selection.

We will ship using one of the following carriers/methods:
Sagawa Express (courier service) / Japan Post (Yu-Pack / LetterPack)

Shipping Fees (tax included)
Hokkaido: 1,705 yen
Tohoku: Aomori, Iwate, Miyagi, Akita, Yamagata, Fukushima 1,430 yen
Kanto: Ibaraki, Tochigi, Gunma, Saitama, Chiba, Tokyo, Yamanashi, Kanagawa 1,100 yen
Shinetsu: Niigata, Nagano 990 yen
Hokuriku: Toyama, Ishikawa, Fukui 935 yen
Chubu: Gifu, Shizuoka, Aichi, Mie 990 yen
Kansai: Shiga, Kyoto, Osaka, Hyogo, Nara, Wakayama 990 yen
Chugoku: Tottori, Shimane, Okayama, Hiroshima, Yamaguchi 1,100 yen
Shikoku: Tokushima, Kagawa, Ehime, Kochi 1,430 yen
North Kyushu: Fukuoka, Saga, Nagasaki, Oita 1,430 yen
South Kyushu: Kumamoto, Miyazaki, Kagoshima 1,485 yen
Okinawa: Okinawa 1,980 yen

*The above shipping fees include tax.
*The above shipping fees may not apply to remote islands and some areas. In such cases, we will contact you separately. For products marked "LetterPack Eligible Product," we will send them via LetterPack Light for a flat rate of 430 yen nationwide.
*If you order items not eligible for LetterPack at the same time, delivery will be handled by our designated shipping company.
*Please note that we cannot accept specific delivery dates and times.
For products marked "Smart Letter Eligible Product," we will send them via Smart Letter for a flat rate of 210 yen nationwide. *If you order items not eligible for Smart Letter at the same time, delivery will be handled by our designated shipping company.
*Please note that we cannot accept specific delivery dates and times.

【海外へのお届けについて / International Orders】
海外へのお届けの場合、お届け先の国や地域の規定により、輸入関税・税金・各種手数料が発生する場合がございます。これらの費用につきましては、お客様にてご負担いただきますようお願いいたします。
For international orders, customs duties, import taxes, and any additional fees imposed by the destination country are the responsibility of the buyer. We are not responsible for delays caused by customs.

Eligible items will be gift wrapped to fit your purchase and delivered to you.
You can choose from two types of wrapping paper, and a simple white paper bag will be provided.

If you would like gift wrapping, please add the desired quantity to your cart from here.
* Items without boxes will be wrapped with cushioning material before gift wrapping.
* If you have multiple items in your order, they will be wrapped together as one package.
If you require individual gift wrapping or only wish to wrap some items, please specify the desired items in the remarks section when placing your order.
* Multiple shipping addresses or delivery dates cannot be specified. Please place a separate order for each shipping address.

For more details on gift wrapping, click here